Terms of Service

1. Agreement to Terms

By accessing or using the tele.box website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Description of Service

tele.box provides battery analytics and fleet management software for electric vehicle operators. Our platform collects, processes, and analyzes battery telemetry data to provide insights on battery health, performance, and maintenance requirements.

Stealth Mode Notice: tele.box is currently in stealth mode and operating with a limited number of pilot partners. Access to the full platform is by invitation only. The public website provides information about our services and allows interested parties to request access.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

We reserve the right to terminate accounts that violate these Terms or remain inactive for extended periods.

4. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the Services
• Interfere with or disrupt the integrity or performance of the Services
• Reverse engineer, decompile, or attempt to extract source code from our software
• Use automated systems (bots, scrapers) to access the Services without authorization
• Share your account credentials with third parties or allow unauthorized access
• Submit false or misleading information through our forms or API

5. Intellectual Property

The Services, including all content, features, and functionality, are owned by tele.box and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

Your Data: You retain all rights to the telemetry data and other information you submit through our Services. By using our Services, you grant us a limited license to process this data solely for the purpose of providing our analytics services to you.

6. API Usage

Access to our API is provided to authorized users under separate API terms. API usage is subject to rate limits and fair use policies. We reserve the right to suspend API access for any account that abuses our systems or violates these Terms.

7. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Services will be uninterrupted or error-free
• The results obtained from using the Services will be accurate or reliable
• The Services will meet your specific requirements

Our analytics and predictions are based on the data provided and should be used as one of many inputs in your decision-making process. We do not guarantee the accuracy of any predictions or recommendations.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TELE.BOX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES.

9. Indemnification

You agree to indemnify and hold harmless tele.box, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Services or violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Services will cease immediately.

12. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the European Union, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

13. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: legal@tele.box
• General inquiries: info@tele.box